Privacy Policy

Resourz, operating through resourzgroup.com, is committed to keeping your personal details safe. We’re listed with the Information Commissioner’s Office (ICO) so it’s clear how we handle your data. Since May 2018, the General Data Protection Regulation (GDPR) has been in place. We follow these rules in everything we do.
We believe that earning trust from our customers and team means handling data properly. By keeping your information accurate and secure, we save time and money while building a better reputation.

As the “Data Controller,” it’s our job to make sure that we collect and use your information in a legal and safe way.

Why We Handle Your Data

We need a valid reason to collect or use your information. These reasons are called “lawful bases.” We only collect what’s necessary to offer you our services. Here’s how we use your data:

  • Contract: To give quotes, arrange finance, or provide warranties, we may need to use your data to complete our agreement with you.
  • Legal Obligation: Some information is collected because the law tells us to, like health and safety rules.
  • Legitimate Interests: Sometimes we use data to set up finance options or run feedback surveys. This helps our business grow.
  • Consent: If you’d like updates on other products or services, we’ll only contact you if you’ve said yes.

Collecting Your Information

We only collect personal data when you choose to give it. By doing so, we assume you’ve read and agreed to our Privacy Policy. If you later change your mind, let us know and we’ll update how we use your info.

  • Details you give when buying our services
  • Info from forms you fill out
  • Conversations with our sales or customer support teams
  • Details shared during job applications
  • Info for alerts or newsletters
  • Social media interactions
  • Data from how you use our site or apply for jobs

Why We Collect This Info

We might ask for your name, contact info, birthdate, payment details, and similar. Here’s how we use it:

  • To know who we’re talking to
  • To check if you qualify for our services
  • To follow legal and safety rules
  • To update you about your service
  • To offer you our products and services
  • To stop fraud and misuse
  • To run credit checks through trusted third parties
  • To improve what we offer through surveys and research
  • To tell you about new products, services, or offers if you agree

Cookies and How We Use Them

Cookies are small files stored on your device when you visit websites. They help websites remember your preferences. We use them to track which pages are popular and improve your experience.

Cookies don’t give us access to your device or any private data. You can choose to accept or refuse cookies. Most browsers accept them by default, but you can change that in your settings. Keep in mind, some parts of the site might not work if you block them.

Links to Other Sites

We may link to other websites. But once you click those links and leave our site, we’re not responsible for what happens there. Check their privacy policies before sharing any personal info.

Changes to This Policy

If we update our privacy policy, we’ll show the new version on our website. By continuing to use our services, you agree to any changes.

Resourz: Smarter Homes, Warmer Savings

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